The House Rules: Our Values in Action

Words count. Actions Matter.

As Rümineers, we like to have fun, but there are a few things we do take seriously and that’s how we show up every day. If the way we live our values on a daily basis is a good fit, you should be keen to follow us for opportunities to grow your career. Below are the house rules for our team members.


Our Values in Action

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I show integrity by:

• Doing what’s right, even when I’d rather do what’s easy.  

• Asking questions to better understand people’s needs. Making assumptions tends to deliver mixed results.

• Turning challenges into opportunities. When the going gets rough, I know that an exciting journey may be starting.

• Following through on promises I make to customers and team members. 

I show care by:

• Acting neighbourly with teams and customers. I put in the effort to reach out first and create meaningful connections.

• Demonstrating empathy. I relate to others by trying to understand their perspective — even when it differs from my own. 

• Helping in ways big and small. Whether it’s accepting an extra project or showing the newbie where to nab the “good” dry erase markers, I've always got my team's back.

• Demonstrating the courage to have tough conversations. I know our team can accomplish big things when we are open and honest with each other.

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I show agility by:

• Challenging the status quo and daring myself to break old habits. I welcome change.

• Accepting that everyone drops the ball, including me. I use my mistakes as an opportunity to learn and grow.

• Moving quickly to prioritize important matters. I ensure my actions are also based on accurate information.

• Acknowledging that bumps in the road are normal. I will do my best to find a way over, under, around or through them.

I show collaboration by:

• Being accountable to my co-workers. I strive to never let them down, but I make it right if I drop the ball.

• Rejecting an “us vs. them” mindset and building strong bridges across the organization. We may operate as 3 businesses, but we work together to succeed.

• Taking the time to celebrate others’ successes. Maybe over coffee, or by sending a “congrats” emoji when I hear the good news.

• Opening my mind to different perspectives and opinions — like accepting that some people enjoy cilantro.

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