Rümi Virtual Home Checkup

This 30-minute call will help you identify trouble spots, reduce unexpected costs down the road, and even give you the confidence to tackle some DIY - if you’re into that kind of thing. 

We’ll follow up with a link to your home assessment video and helpful tips, recommendations and referrals if necessary.

The initial Rümi Virtual Home Checkup is scheduled for 30 minutes. You’re encouraged to ask questions as we go along, but we do want to focus on the common issues checklist. If you have questions that will take more time and attention, you can book a follow up appointment, and we’ll be happy to dedicate more time to any specific issues that come up. We’ll send you a discount code for future use following your first call.

We use ICwhatUC, a service our friends at ATCO Gas have been using for a while to help diagnose issues, solve problems and share insights. 

ICwhatUC connects a Rümi advisor with you and your smart phone. Our certified home inspector sees what you see to provide a remote diagnosis without a physical appointment.

Sorry, unfortunately, we can only connect using a smart mobile device.

Before your appointment begins, please make sure we can connect with your phone’s camera and microphone. Check your phone’s settings to make sure you’ve allowed access to both the camera and microphone. 

ICwhatUC is built on the AWS architecture, and data is maintained in Canadian data centres. Rümi has its own password protected workspace, with only our customer videos in it.  

Only authorized Rümi advisors have access to any of our recorded ICwhatUC videos. ICwhatUC support staff can also review videos, but only on request. 

ICwhatUC uses AWS and the built-in EC2 Management Console to manage information flow between local machines, customer workspaces, and the ICwhatUC master application. AWS Secure File Transfer Protocol (SFTP) - also known as Secure Shell (SSH) File Transfer Protocol is used.

The short answer is: not in any way that will identify you or your home.

The long, detailed answer the lawyers wrote is: ICwhatUC will not share the data or metadata with other parties or clients without the written consent of our clients. ICwhatUC has the right to collect and analyze data and other information relating to the use and performance of ICwhatUC. ICwhatUC may use such information and data to improve and enhance the Services and for other development, diagnostic and corrective action purposes. ICwhatUC may disclose such data, however, it will do so solely in aggregated and de-identified form sufficient to prevent the identification of our customers and their end-customers. Read the full ICWhatUC Privacy Policy