ATCO Rumi
About Us

Love your home, with Rümi!

We're Rümi, a bright new member of the ATCO family. Rümi exists to make people happy by making it easier for everyone to love the places they live or work.

A Rümi employee wearing a bright red shirt smiles as he reads from a folio on a beige couch in the office. In the background, employees smile and collaborate.
Who We Are

We make it easy to love your home.

All our products and services are curated with the same care we would expect in our own homes. We offer everything you need to keep your home in tip-top shape. From general repairs to new installations to ongoing maintenance, your home can be your sanctuary with a little extra love.

Hello, we're Rümi
Our Story

The culture of caring is nothing new to us.

It's been part of the ATCO family's DNA for more than 70 years. In that time, we've built a reputation for dependable service, innovative solutions and uncompromising commitment to excellence. 

We made it our mission to empower our customers with happy, stress-free homes. But we knew we needed to go even further to support our customers in all aspects of home ownership. Enter Rümi — a new business within the ATCO family that helps Albertans manage repairs, installations, maintenance and get products that help make the home even happier. 

Need help managing and prioritizing everyday tasks around the home? The Rümi app can help you take control of your to-do list. For upgrades and fixes that require a pro, we offer maintenance, repair, cleaning, products, energy and installation services. Looking for advice? Ask our Certified Home Inspector for tips and tricks. Whatever your home plans, we're here to help!

Our Team

Jamie H. | Advisor, Customer Care
Jamie H. | Advisor, Customer Care

My home happy place is… "My backyard! I love watering my plants, sitting outside on my deck chairs, enjoying my beautiful lawn and plants."

Janice H. | Senior Advisor Communications
Janice H. | Senior Advisor Communications

My home happy place is… "My cozy living room recliner overlooking the river. Perfect place to curl up with a good book."

Rupinder B. | Vendor Relationship Manager
Rupinder B. | Vendor Relationship Manager

The most important Rümi value to me is... "Caring — It starts with the heart. Without genuine caring, you cannot form a cohesive team."

Nicole M. | Champion, People & Culture
Nicole M. | Champion, People & Culture

"My ideal gold star day is… "When I have supported a Rümineer or team bring their best selves to work while having fun and making time for laughter along the way."

Robyn T. | Rümineer
Robyn T. | Rümineer

My ideal gold star day is… "Smiles on our faces, happy and feeling like we have accomplished our daily needs and our goals."

Erin R. | Coordinator, Community Engagement, Blue Flame Kitchen
Erin R. | Coordinator, Community Engagement, Blue Flame Kitchen

My home happy place is… "Our couch — where my kids come and cuddle, and we read a bunch of books."

Join Team Rümi

Rümi is growing. We're looking for passionate new Rümineers to join our team. Check out our job openings to find the right fit for you!

Meet Our Family

ATCOenergy, Blue Flame Kitchen and Rümi Products & Services are home happiness sister brands from ATCO. We’re here to make your home life stress-free, so you can enjoy the things that matter in comfort and style. Together, we’re like a really great neighbour, empowering you with all you need to make your home your castle.

Rümi Products & Services
Rümi Products & Services

Rümi is the newest addition to our home happiness family. We offer products and services carefully chosen to help homeowners finally feel like their home doesn't own them. Life is busy, so we’re here to help manage your precious time by taking some of the load off and tackling your to-do list.

ATCOenergy
ATCOenergy

Power up with a different kind of energy company! ATCOenergy is defined by home happiness, offering flexible home and business energy plans to empower Albertans, so go ahead: Plug it in. Turn it up. Make some noise. Whatever your connections look like these days, we’re here with the energy you need.

Blue Flame Kitchen
Blue Flame Kitchen

Home happiness starts with hearty, nourishing meals. That’s where our Blue Flame Kitchen comes in. From our state-of-the-art Learning Centre and café to classes and catering, our team of Red Seal Chefs are here to help you feel comfortable in your kitchen. Browse our free library of recipes and tips to make your meals healthy and delicious every time you cook.

Words count. Actions Matter.
Our Values in Action
1
Agility

I show agility by:

  • Challenging the status quo and daring myself to break old habits. I welcome change.
  • Accepting that everyone drops the ball, including me. I use my mistakes as an opportunity to learn and grow.
  • Moving quickly to prioritize important matters. I ensure my actions are also based on accurate information.
  • Acknowledging that bumps in the road are normal. I will do my best to find a way over, under, around or through them.

I show care by:

  • Acting neighbourly with teams and customers. I put in the effort to reach out first and create meaningful connections.
  • Demonstrating empathy. I relate to others by trying to understand their perspective — even when it differs from my own. 
  • Helping in ways big and small. Whether it’s accepting an extra project or showing the newbie where to nab the “good” dry erase markers, I've always got my team's back.
  • Demonstrating the courage to have tough conversations. I know our team can accomplish big things when we are open and honest with each other.

I show collaboration by:

  • Being accountable to my co-workers. I strive to never let them down, but I make it right if I drop the ball.
  • Rejecting an “us vs. them” mindset and building strong bridges across the organization. We may operate as 3 businesses, but we work together to succeed.
  • Taking the time to celebrate others’ successes. Maybe over coffee, or by sending a “congrats” emoji when I hear the good news.
  • Opening my mind to different perspectives and opinions — like accepting that some people enjoy cilantro.

I show integrity by:

  • Doing what’s right, even when I’d rather do what’s easy.  
  • Asking questions to better understand people’s needs. Making assumptions tends to deliver mixed results.
  • Turning challenges into opportunities. When the going gets rough, I know that an exciting journey may be starting.
  • Following through on promises I make to customers and team members. 

Become a Rümineer
Become a Rümineer

Rümi is growing, and we're looking for passionate new Rümineers to join our team. Check out our career opportunities to find the right fit for you!

Partner With Us
Partner With Us

Strong partnerships let us offer more to our customers. We're always looking for third-party experts and product vendors who genuinely care about customer happiness as much as we do.

Join Us