Appliance Protection Plan

Coverage on core home appliances, including dishwasher, fridge, stove, washer & dryer.

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Leave the 'what ifs' behind and embrace peace of mind.

Appliances make routine tasks around the home more efficient. But there’s nothing convenient about a sudden breakdown. Don’t wait around for the next disaster. With this coverage, you get some amazing benefits:  

  • Warranty — Sudden breakdown? Repairs are covered on both old and new appliances.
  • Unlimited expert legal support — Know your rights as they pertain to homeownership, and anything else!  
  • Ask a Home Inspector Subscription — Get answers to home questions with 12 months of virtual home inspections with a Certified Home Inspector.  
  • Perk alert — Get on top of your to-do list, for less! Members get a discount on Rümi Home Services & Products.

Don’t wait for your fridge to go on the blink, call Rümi today! We’ll hook you up with a comprehensive plan that covers your major home appliances.


Appliance Protection Plan

Near Me

The Appliance Protection Plan is currently available everywhere in Alberta.

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Available Locations
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Get the Appliance Protection Plan for just $29.99 per month.  

Need more coverage? Get whole-home peace of mind with Rümi for just $49.99 per month. The Whole Home Protection Plan gives you the Appliance Protection Plan and the Home Systems Protection Plan in 1 comprehensive package!

What to Expect

  • You get appliance warranty coverage, unlimited expert legal support and 12 months of Ask a Home Inspector Subscription.
  • The Appliance Protection Plan covers your core home appliances. That includes dishwasher, refrigerator, stove, washing machine and dryer.  
  • There is a 30-day waiting period for claims. Once the waiting period is up, your warranty is active.
  • If your appliance needs repairs, it’s time to file a claim.  
  • There is a fee of $50 per repair issue, payable to the service technician. See FAQ for more information.
  • Both old and new appliances are covered for repairs! The warranty covers up to $10,000 per year for claims on your covered appliances.
  • Your warranty covers parts and labour for sudden repairs up to $2,000. Check your contract for more information.
  • If your appliance is less than 15 years old and broken beyond repair, we'll contribute to the replacement costs. You'll receive a settlement equal to either the cost of repair or the price of a similar replacement product, whichever is lower. The maximum payout for replacements is $2,000.
  • Fast repairs by experts vetted and approved by Rümi.

Why Rümi?

The Appliance Protection Plan helps you protect your greatest asset, save on repairs and get ahead of your to-do list. But your protection doesn’t end there. With Rümi home protection plans, you’re fortified with knowledge of your home and your homeowner rights.

You’ve got a lot on the go. We take your home to-do list off your hands, and send the perfect person for the job, every time.  

We partner with local service experts who share our values and meet our rigorous safety, skill and happiness standards. We've done the legwork, groundwork and straight-up work-work so you don't have to.  

Our guiding mission is to create homeowner happiness, one smile at a time.

Frequently Asked Questions

What are the benefits of a home protection plan?

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A comprehensive home protection plan is so much more than a warranty. Designed to protect your home from unexpected repairs and help homeowners take control, you’re covered on all angles.

Benefits include:  

  • Peace of mind

If you're asking, “How will I pay for sudden home expenses?”— a home protection plan is your answer. When an unexpected breakdown happens, we want you to be thinking about next steps — not worrying "How will I pay?”  

  • Affordable  

For a low monthly fee, you can effectively cap repairs at $50 per issue. If broken beyond repair, we’ll even contribute to the costs of replacement* to help you source a new product. Being a homeowner just got a lot more affordable.  

  • Simple claim process  

Your warranty claim process shouldn’t be more complicated than paying out of pocket. We’ve designed a plan that makes it easy to claim. Just submit a request, and we’ll dispatch a vetted, qualified service technician within 48 hours.  

*Conditions apply. See your contract for more information.

Can my appliance warranty move with me?

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Yes, your appliance warranty protection can move with you. Just notify us of your change of address, and we’ll make sure your coverage continues. Moving your protection plan will reset your 1-year term.

What does Rümi cover when my appliance breaks down?

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What we cover:
Your warranty membership covers you when your dishwasher, refrigerator, stove, washer and dryer has a sudden breakdown. It covers $10,000 per year across all appliances for repairs and replacements. This includes both parts and labour.  

Our service techs will try to fix the issue. If it can’t be fixed, it may be time for a new appliance.  

On unfixable appliances less than 15 years old, this warranty will contribute to your appliance replacement costs. You'll receive a settlement equal to either the cost of repair or the price of a similar replacement product, whichever is lower. The maximum payout for replacements is $2,000. Check your contract for more information on replacement contributions.

What we don't cover:

You’re covered against spontaneous mechanical breakdowns. That includes parts and labour for repairs. However, there are some circumstances that are not covered by this warranty:  

  • Preventative maintenance  
  • Breakdown that was reasonably foreseeable on or before the Effective Date of coverage.  
  • Hidden defect  
  • Improper installation, construction methods or materials  
  • Improper use of the appliance (as per the manufacturer) resulting in damage  
  • Damage from freezing, ice, snow, rain, lightning, wind, roots, water, explosion, vandalism, earthquake, electrical failure, inadequate voltage, flood, war, civil unrest or malicious mischief  
  • Rust or corrosion  

More restrictions may apply. For the full Terms & Conditions, check your contract.

How do I make a claim, and are there any fees?

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There’s a $50 fee per repair issue. This effectively caps repair costs at $50 per breakdown, as long as you stay within the yearly coverage amount. You're covered up to a maximum coverage amount of $10,000 total across all your covered appliances. That’s comprised of $2,000 per appliance type per year.  

Call 1-888-865-9711 to initiate your claim. We’re available 24/7 to take your report and arrange for service. Within 48 hours of your claim report, a qualified appliance technician will be dispatched to your home. We move quickly to get your core home appliances back up and running sooner.

See your contract for more information.

How quickly can I get my appliance repaired with a home appliances warranty?

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Our techs will be dispatched within 48 hours of your claim on your covered appliances.

Does the Appliance Protection Plan cover parts and labour?

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You bet! When you make a claim, our service techs will handle the full repair including all parts and labour. You only pay a $50 fee per repair visit. You’re covered up to $2,000 per year per appliance type.

Can I renew my protection plan after the year term is up?

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Of course! In fact, we suggest you do renew the home appliances warranty year over year. Your coverage automatically stays active, rolling month to month once your 1-year term ends.  

We’ll send you a reminder notice before the plan renews. Once on the month-to-month plan, you can cancel any time.

How does unlimited legal support help me as a homeowner?

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We’ve all heard stories of that pesky neighbour who builds a fence on your side of the property line. Have you heard the one about the contractor who caused damage and refused to fix it? What can you do when someone has legally wronged your property?  

Protecting your home doesn’t start and end with appliances and home systems. As your greatest asset, your home should be protected on a legal level too.  

Included with your protection plan is access to an unlimited legal support hotline. Call 1-888-865-9711 any time to get support and answers on legal issues relating to your home.

What perks do I get with my Rümi warranty?

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We take care of our neighbours! As a Rümi member, you’re entitled to special perks, offers and discounts on Rümi Home Products & Services.

Can I bundle this warranty with the Home Systems Warranty?

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Yes! We also offer the Whole Home Protection Plan. With it, you get all the benefits of the Appliance Protection Plan and Home Systems Protection Plan. Get comprehensive coverage for complete peace of mind.  

Check out the Whole Home Protection Plan for more information!

Can I terminate my subscription for the home protection plan?

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Yes, you can cancel your warranty with Rümi at any point in time. A cancellation fee will apply if you cancel within the first year of coverage.

If I decide to cancel my subscription during the first year, will I be charged for the remaining period?

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This protection plan starts with a 1-year term, then continues month by month. If you decide to cancel during the first year, you’ll pay for the complete year of your plan. See your contract for more information.

Is there a waiting period before I can make a claim on the Appliance Protection Plan?

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Yes, there is a waiting period of 30 days from the time you sign up for the Appliance Protection Plan. After 30 days, you're free to make claims on all appliance types covered by your plan.

Where can I read the full Terms & Conditions?

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Here are the full Terms & Conditions for Rümi's Appliance Protection Plan. Terms & Conditions are subject to change.

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