ATCO Rumi

Appliance Protection Plan

Coverage on core home appliances, including dishwasher, fridge, stove, washer & dryer

Appliance Protection Plan covers repairs for your core home appliances. Get expert legal support and monthly virtual check-ups with a Certified Home Inspector.

APPLIANCE PROTECTION PLAN

Leave the 'what ifs' behind and embrace peace of mind.

Appliances make routine tasks around the home more efficient. But there’s nothing convenient about a sudden breakdown. Don’t wait around for the next disaster. With this coverage, you get some amazing benefits:  

  • Warranty — Sudden breakdown? Repairs are covered on both old and new appliances. 
  • Unlimited expert legal support — Know your rights as they pertain to homeownership, and anything else!  
  • Ask a Home Inspector Subscription — Get answers to home questions with 12 months of virtual home inspections with a Certified Home Inspector.  
  • ATCOenergy bill credit — ATCOenergy customers get 3 months of protection plan fees back as an energy bill credit.
  • Perk alert — Get on top of your to-do list, for less! Members get a discount on Rümi Home Services & Products. 

Don’t wait for your fridge to go on the blink, call Rümi today! We’ll hook you up with a comprehensive plan that covers your major home appliances.


Available Locations

The Appliance Protection Plan is currently available in Alberta.

Alberta


Pricing

Get the Appliance Protection Plan for just $29.99 per month.  

Need more coverage? Get whole-home peace of mind with Rümi for just $49.99 per month. The Whole Home Protection Plan gives you the Appliance Protection Plan and the Home Systems Protection Plan in 1 comprehensive package!


What to Expect

  • You get appliance warranty coverage, unlimited expert legal support, 12 months of Ask a Home Inspector Subscription and a credit on your ATCOenergy bill. Did we mention there are perks too? See FAQs for more information. 
  • The Appliance Protection Plan covers your core home appliances. That includes dishwasher, refrigerator, stove, washing machine and dryer.  
  • There is a 30-day waiting period for claims. Once the waiting period is up, your warranty is active. 
  • If your appliance needs repairs, it’s time to file a claim.   
  • There is a fee of $50 per repair issue, payable to the service technician. See FAQ for more information. 
  • Both old and new appliances are covered for repairs! The warranty covers up to $10,000 per year for claims on your covered appliances. 
  • Your warranty covers parts and labour for sudden repairs up to $2,000. Normal wear and tear isn’t covered. Check your contract for more information. 
  • If your appliance is less than 15 years old and broken beyond repair, we'll contribute to the replacement costs. You'll receive a settlement equal to either the cost of repair or the price of a similar replacement product, whichever is lower. The maximum payout for replacements is $2,000. 
  • Fast repairs by experts vetted and approved by Rümi.


Why Rümi?

The Appliance Protection Plan helps you protect your greatest asset, save on repairs and get ahead of your to-do list. But your protection doesn’t end there. With Rümi home protection plans, you’re fortified with knowledge of your home and your homeowner rights. 

You’ve got a lot on the go. We take your home to-do list off your hands, and send the perfect person for the job, every time.   

We partner with local service experts who share our values and meet our rigorous safety, skill and happiness standards. We've done the legwork, groundwork and straight-up work-work so you don't have to.   

Our guiding mission is to create homeowner happiness, one smile at a time.


Frequently Asked Questions

Why is an appliance warranty better than saving for repairs and replacements?

Appliance warranty protection gives you peace of mind. You can set it and forget it knowing you’re protected against costly repairs when an appliance breaks down.  

It's the difference between being reactive and being proactive. Appliances will need repairs in their lifetime. You can plan for the inevitable — and save money in the long run!   

As a Rümi member, you also get a range of benefits that make homeownership easier. You get unlimited legal support, 12 months of Ask a Home Inspector Subscription, and more!

A comprehensive home protection plan is so much more than a warranty. Designed to protect your home from unexpected repairs and help homeowners take control, you’re covered on all angles.  

Benefits include:  

  • Peace of mind 

If you're asking, “How will I pay for sudden home expenses?”— a home protection plan is your answer. When an unexpected breakdown happens, we want you to be thinking about next steps — not worrying "How will I pay?”   

  • Affordable  

For a low monthly fee, you can effectively cap repairs at $50 per issue. If broken beyond repair, we’ll even contribute to the costs of replacement* to help you source a new product. Between that, the ATCOenergy bill credit and discount on Rümi Home Services & Products... being a homeowner just got a lot more affordable.  

  • Simple claim process  

Your warranty claim process shouldn’t be more complicated than paying out of pocket. We’ve designed a plan that makes it easy to claim. Just submit a request, and we’ll dispatch a vetted, qualified service technician within 48 hours.  

  • Easy to redeem  

Speaking of that ATCOenergy bill credit, we’ve made it easy to redeem your energy bill discount! We’ll link your accounts so the credit shows on your first bill after signing up.

*Conditions apply. See your contract for more information.

Yes, your appliance warranty protection can move with you. Just notify us of your change of address, and we’ll make sure your coverage continues. Moving your protection plan will reset your 1-year term.

Your warranty membership covers you when your dishwasher, refrigerator, stove, washer and dryer has a sudden breakdown. It covers $10,000 per year across all appliances for repairs and replacements. This includes both parts and labour.   

Our service techs will try to fix the issue. If it can’t be fixed, it may be time for a new appliance.   

On unfixable appliances less than 15 years old, this warranty will contribute to your appliance replacement costs. You'll receive a settlement equal to either the cost of repair or the price of a similar replacement product, whichever is lower. The maximum payout for replacements is $2,000. Check your contract for more information on replacement contributions.

You’re covered against spontaneous mechanical breakdowns. That includes parts and labour for repairs. However, there are some circumstances that are not covered by this warranty:  

  • Normal wear and tear  
  • Preventative maintenance  
  • Breakdown that was reasonably foreseeable on or before the Effective Date of coverage.   
  • Hidden defect  
  • Improper installation, construction methods or materials  
  • Improper use of the appliance (as per the manufacturer) resulting in damage  
  • Damage from freezing, ice, snow, rain, lightning, wind, roots, water, explosion, vandalism, earthquake, electrical failure, inadequate voltage, flood, war, civil unrest or malicious mischief  
  • Rust or corrosion  

More restrictions may apply. For the full Terms & Conditions, check your contract.

Yes, there’s a $50 fee per repair issue. This effectively caps repair costs at $50 per breakdown, as long as you stay within the yearly coverage amount. You're covered up to a maximum coverage amount of $10,000 total across all your covered appliances. That’s comprised of $2,000 per appliance type per year.  

See your contract for more information.

Call 1-888-865-9711 to initiate your claim. We’re available 24/7 to take your report and arrange for service. Within 48 hours of your claim report, a qualified appliance technician will be dispatched to your home. We move quickly to get your core home appliances back up and running sooner.

Our techs will be dispatched within 48 hours of your claim on your covered appliances.

You bet! When you make a claim, our service techs will handle the full repair including all parts and labour. You only pay a $50 fee per repair visit. You’re covered up to $2,000 per year per appliance type.

Of course! In fact, we suggest you do renew the home appliances warranty year over year. Your coverage automatically stays active, rolling month to month once your 1-year term ends.  

We’ll send you a reminder notice before the plan renews. Once on the month-to-month plan, you can cancel any time.

We’ve all heard stories of that pesky neighbour who builds a fence on your side of the property line. Have you heard the one about the contractor who caused damage and refused to fix it? What can you do when someone has legally wronged your property?  

Protecting your home doesn’t start and end with appliances and home systems. As your greatest asset, your home should be protected on a legal level too.  

Included with your protection plan is access to an unlimited legal support hotline. Call 1-888-865-9711 any time to get support and answers on legal issues relating to your home.

Take back control of your home to-do list! The Rümi Ask a Home Inspector Subscription is a unique service offering for homeowners to learn more about their home.  

The subscription includes 12 monthly virtual check-ins with a Certified Home Inspector. These 15-minute calls happen via video or phone to help you understand and fix issues around your home.  

With expert advice, planning upgrades, maintenance, repairs and projects is easier than ever. Our goal is to support you however you need, so that you feel empowered to tackle that DIY — or call in a pro — when necessary.

We take care of our neighbours! As a Rümi member, you’re entitled to special perks, offers and discounts on Rümi Home Products & Services.

Yes! We also offer the Whole Home Protection Plan. With it, you get all the benefits of the Appliance Protection Plan and Home Systems Protection Plan. Get comprehensive coverage for complete peace of mind.   

Check out the Whole Home Protection Plan for more information!

As a Rümi warranty subscriber, you’re entitled to a credit on your ATCOenergy bill. ATCOenergy customers get 3 months of protection plan fees back as an energy bill credit. The discount applies to your total bill — including fees and taxes.

The Appliance Protection Plan is a good option for any Canadian homeowner needing an extra level of financial protection. Whether or not you’re an ATCOenergy customer, this plan will go the extra mile for you!

If you live in Alberta, you can maximize the perks in this warranty plan by becoming an ATCOenergy customer. You get great rates, friendly customer service and awesome plan options. Plus, signing up for the Appliance Protection Plan will get 3 months of protection plan fees back as an energy bill credit.

It’s easy to switch to ATCOenergy! It only takes 10 minutes to get the ball rolling. Choose a plan, sign up online with your home's address or Site ID, and we’ll take care of the rest.

You don’t have to do anything to redeem your bill credit if you have an active ATCOenergy account.

Once your protection plan is active, we’ll link your accounts. We'll automatically credit your energy bill.

If you aren’t an ATCOenergy customer yet and want to take advantage of this great deal, sign up today! It only takes 10 minutes. Visit ATCOenergy to choose your plan and make the switch

Yes, you can cancel your warranty with Rümi at any point in time. A cancellation fee will apply if you cancel within the first year of coverage.

This protection plan starts with a 1-year term, then continues month by month. If you decide to cancel during the first year, you’ll pay for the complete year of your plan. See your contract for more information.

Yes, there is a waiting period of 30 days from the time you sign up for the Appliance Protection Plan. After 30 days, you're free to make claims on all appliance types covered by your plan.

Here are the full Terms & Conditions for Rümi's Appliance Protection Plan. Terms & Conditions are subject to change.